Backed by a 10-Year Health Guarantee

Industry-standard coverage so your family has real peace of mind.

Our Promise

What our guarantee covers.

10 Years of Coverage

Comprehensive protection for qualifying hereditary conditions, for years to come.

Hereditary & Genetic Protection

Coverage for qualifying hereditary and genetic conditions that may arise after your puppy comes home.

Clear Support When It Matters

If a qualifying health condition is diagnosed, our guarantee gives you a clear process for review and support.

Covered vs. Not Covered

The fine print, made clear.

The short answers — your full written guarantee has the complete terms.

If Something Comes Up

How a claim works.

1. Visit Your Vet

If a concern comes up, start with a visit to a licensed veterinarian for a diagnosis.

2. Contact Us

Reach out with your vet's written diagnosis so we can review your puppy's coverage.

3. We Review

We'll review the diagnosis against the guarantee terms and follow up with next steps.

4. We Make It Right

For qualifying conditions, we'll work with you on a resolution consistent with our written guarantee.

Still Have Questions?

Health guarantee FAQ.

Peace of Mind

Questions about our guarantee?

We're happy to walk through the details before you reserve.